Privacy Policy
Effective date: 1 January 2025. This policy explains how Involv collects, uses, and protects your personal information.
Information We Collect
When you interact with our website, request a quote, or submit a service enquiry, we may collect personal information such as your name, email address, phone number, company name, and the details of your request.
We also collect non-personal technical data through cookies and analytics tools, including your IP address, browser type, pages visited, and time spent on site. This data is used solely to improve site performance and user experience.
How We Use Your Information
We use the information you provide to respond to enquiries, deliver services, send project updates, and communicate about your account or engagement with Involv.
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (such as hosting and payment processors) strictly as required to deliver our services, under confidentiality obligations.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
Cookies
Our website uses cookies to maintain session state and gather anonymised analytics. You may disable cookies through your browser settings; however, some features of the site may not function correctly without them.
Security
We implement industry-standard technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Sensitive data is transmitted over encrypted (HTTPS) connections.
Your Rights
You have the right to request access to, correction of, or deletion of personal data we hold about you. To exercise any of these rights, contact us at the address below. We will respond within a reasonable timeframe in accordance with applicable law.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at intelligence@wow.co.na or visit our Contact page.